Privacy Policy

EVGLO Consulting Limited Privacy Policy

EVGLO Consulting Limited is the controller and responsible for your personal data. If you have any questions about this privacy notice or our data protection practices, please contact John Abbott via the email address below.

Our contact details

Name: EVGLO Consulting Limited

E-mail: office@evglo.co.uk

The type of personal information we collect

We currently collect and process some or all of the following information depending upon the extent of your interactions with us:

Identity Data which includes first name, last name, title, username or similar identifier)
Contact Data which includes address, email address and telephone numbers.

Financial Data which includes bank account and payment card details.
Transaction Data which includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Marketing and Communications Data.

How we get the personal data and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To register you as a new customer.

To manage your relationship with us.
To enable us to provide our services to you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing your personal information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the details set out above.

(b) We have a contractual obligation, usually to enable us to perform the contract we are entering into with you.

(d) We have a legitimate interest and your interests and fundamental rights do not override those interests.

How we store your personal information

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information, that we hold, which you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. Please contact us at using the details set out above if you wish to make a request relating to any of these matters.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the details set out above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk